March 19, 2018

FCO/Osgoode Ombuds Certificate Program Returns for Sixth Year

The Forum of Canadian Ombudsman and Osgoode Professional Development at York University will offer their annual certificate program, Essentials for Ombuds, September 24-28, 2018 in downtown Toronto. 

March 16, 2018

British Ombudsman Association Annual Conference Marks 25 Years

The professional association for Classical Ombudsmen in the UK, Ireland, and British dependencies looks back on its first quarter century at its next annual meeting. TOA has announced details of the conference set for May 24-25 at the Hilton Edinburgh Carlton Hotel:

March 15, 2018

Job Posting: Stockton Unified School District

The public school system in Central California with nearly 40,000 students is hiring its first Ombudsman. The full-time position will be a "designated neutral to facilitate the informal resolution of concerns of employees, managers, students and the community; with a focus on assisting in the resolutions of parent concerns." The SUSD Ombuds will report to the Assistant Superintendent for Educational Support Services. 

March 14, 2018

Job Posting: World Bank Group

The international financial institution is hiring a full-time Program Analyst to work for its Ombudsman, Axel Peuker. The description is similar to a job that was posted earlier this year.  The job is "responsible primarily for coordinating and facilitating collective IJS initiatives and activities, and for providing technical expertise related to workplace conflict resolution systems."

Ontario's Ombudsman Touts Collaboration with University Ombuds

Paul Dubé, the Ombudsman for Canada's most populous province, reports that his office has received more than 500 complaints about universities under his purview. Dubé was appointed to the position in 2016, shortly after the office was granted oversight of public universities, 11 of which had existing Ombuds programs. At the time, there was some concern that the governmental Ombuds would impair or undermine the work of campus Ombuds. It now appears that a collaborative relationship has developed. 

March 13, 2018

Journal of IOA: Amplifying Trends with Data

The latest article published by the Journal of the International Ombudsman Association explores the use of data to support the Ombuds work of providing upward feedback to their organization.  "Amplifying Trends with Data," was written by Jennifer Schneider, who has been the Student Ombuds at the University of South Florida since 2015.

(Internal) Job Posting: MD Anderson Cancer Center

The leading cancer research and treatment center in Houston has opened an internal search for a part-time Ombudsperson.  The position will join an office that serves all members of the MD Anderson workforce, including faculty, trainees and fellows of the institution. 

March 12, 2018

Organization of American States Appoints Next Ombuds

The international organization has named Chet Neymour as its next Ombuds, succeeding Sherry Tross, who founded the office in 2015. The OAS Office of the Ombudsperson provides assistance to over 1,000 OAS personnel in 35 different countries. The work is based on the principles of impartiality, confidentiality, independence and informality.

March 09, 2018

National University Names First Ombuds

LaCrisia "Cris" Gilbert has been appointed the first Ombuds for the private, non-profit university headquartered in La Jolla, California.  As the University Ombuds, Gilbert is expected to practice to IOA standards and serve a large student body.  Gilbert comes to National University from the University of North Texas, where she was an adjunct professor and director of a conflict resolution center for the past decade.

Ombuds at Northeast Ohio Medical University Joins FEMA ADR Corps

Angela E. Dash, who established the Ombuds program at NEOMED in 2015 will become an independent contractor so that she can join the Federal Emergency Management Agency as a Reservist Alternative Dispute Resolution Advisor. She told the medical school's newsletter that she is following the example of her father--who also worked for FEMA. 

March 08, 2018

Job Posting: Federal Emergency Management Agency

FEMA's Alternative Dispute Resolution Division will be hiring multiple, ADR Advisors. The position provides professional conflict prevention and resolution services to FEMA employees during disaster operations. Locations for the jobs have yet to be determined and may be negotiated with the incumbents. The positions are full-time, but temporary and will not last longer than two years.  

March 07, 2018

Job Posting: Clemson University

The public university in South Carolina has opened a search for its next Ombuds for Staff. (Tom Ward has held the position since July 2006.) The Clemson Staff Ombuds serves about 4,000 employees and collaborates with the University Ombudsman for Faculty and Students, R. Gordon Halfacre and the Ombudsman Assistant, Glenda L. Dickson. It is a full-time position.

Interview of Cal State San Bernardino Ombuds

CSUSB's Ombudsperson Twillea Evans-Carthen was recently interviewed by the campus newspaper. She talked about her role on the campus and how she decided to change professions.  

March 06, 2018

Job Posting: UC Davis

The University of California Davis is hiring an Associate Ombuds.  The position will cover both the Davis and the Sacramento Health campuses, and report to the Campus Ombuds, Katherine Greenwood. The office follows IOA standards.

March 05, 2018

Job Posting: U.S. Department of State

The Office of the Ombudsman at the State Department is hiring a Program Management Specialist. The incumbent will work as an Ombuds, providing, "subject matter expertise in conflict resolution, utilizing mediation, facilitation, conflict coaching and other Alternative Dispute Resolution (ADR) techniques, as appropriate."Some travel is required and there is an opportunity to telecommute. The position is open only to family members of a federal employee working or who has worked overseas or internal applicants.