Here are the critical details:
Conflict: Theory and Applications for the Organizational Ombudsperson
2 Days - 16 Hour Course
This practical and interactive course provides organizational ombudsmen an introduction to conflict theory with a focus on both individual disputes and systemic conflict. Participants will develop an understanding of conflict theory together with skills and strategies for working with individuals and groups.
Participants will be required to complete Foundations of Organizational Ombudsman Practice as a prerequisite to participating in this course. Participants may have a limited understanding of conflict.
Proposal Submission Deadline
Submit your proposal by August 31, 2017.
Course Development Timeline
- Developer(s) Selection by September 30, 2017
- Developer(s) Contracted by October 31, 2017
- Course Design Completed by December 31, 2017
- Instructor's Guide Completed by March 31, 2018
- Teach the Core Course in April 2018 (at the IOA Annual Conference)
Revised 8/4/17 as indicated.
Related posts: IOA Issues RFP for Website Development; Association Builds on Strategic Plan in 2015; IOA Belt Tightening Means Fewer Meals at Annual Conference; IOA Announces Agenda for Minneapolis Conference; International Ombudsman Association Announces 2017 Board Election Results; IOA Publishes Survey of Ombuds Practices.